Rosel.FacePaint Cancellation Policy
Once a booking is confirmed and a contract or agreement of service is completed, the artist will be reserved exclusively for your event.
Cancellation More Than 3 Weeks Before the Event: A 100% refund will be issued.
Cancellation Within 3 Weeks of the Event: The booking fee will be retained as a cancellation charge to offset lost business.
Exceptional Circumstances: If unforeseen emergencies arise, we are happy to discuss alternative arrangements.
Example Booking Fee Structure:
For a birthday party booking of $300, a booking fee would be $100.
For a larger corporate event of $1,000, a booking fee would be $500.
If Rosel.FacePaint Cancels,
In the rare event that Rosel Face Painting must cancel your booking due to unexpected circumstances (such as illness or an emergency), we will:
Provide a Full Refund of any amounts paid.
Offer to Find a Replacement Artist if available, from our network of professional contacts.
We strive to ensure cancellations from our side are minimized and handled promptly.